The Pharmacy Performance Suite gives every staff member the product knowledge of your best employee — and gives you back hours every week.
One staff member suggests the probiotic with every antibiotic. Another never mentions it. The customer experience depends on who's rostered.
Magnesium for the customer with night cramps. Electrolytes with the diarrhoea treatment. These suggestions are forgotten under counter pressure.
Without guidance, staff default to familiar branded products. Your higher margin private label and priority brands get overlooked.
"Which magnesium is best for cramps?" Your experienced staff answer the same questions dozens of times a week instead of focusing on clinical work.
Accreditation cycles create weeks of stress. Documentation gaps. Not knowing where the risks are until it's too late to fix them easily.
Performance issues pile up because there's no structured process. By the time action is taken, the problem is already serious.
A real-time counter tool giving every staff member the knowledge of your best employee. Responses are tailored to your store's brand and actual product range — not generic recommendations. All guidance is AHPRA and TGA compliant and follows QCPP clinical pathways. Junior staff respond with the confidence of a five-year veteran.
A QR code customers scan on their own phone for private health guidance. Recommendations tailored to your store's specific product range and brand — not generic pharmacy advice. AHPRA and TGA compliant throughout, with QCPP-aligned service pathways, vaccination booking prompts and pharmacist consultation links built in.
Guided workflows for accreditation preparation, staff performance conversations using the proven 9-step framework, AHPRA and TGA compliant social media, complaint handling and business analysis — all in one place.
"Staff assistant and customer QR assistant both deployed. Knowledge system configured with store-specific product ranging and priority brand recommendations."
"Multi-store trial underway across four locations including Robina and Gasworks, with store-specific product data loaded per location."
"Active negotiations with major pharmacy group networks for enterprise-wide rollout. IPA member network evaluation underway."
We load your actual product range, configure your priority brands, set up your service booking links, design your QR sign and provide a staff onboarding guide. Ready to deploy in days.
No charge for 14 days · Cancel anytime. No lock-in. See the difference in your first week.
Start Free Trial — Pharmacy Performance SuiteQuestions before signing up? Enterprise or multi-site enquiry? We respond within one business day.